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The charts below look at resident satisfaction with the way the local Council involves the public in
decision-making.

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Over a third of residents were satisfied with the way their Council involves the public in the decisions it makes.
Residents of Auckland City were significantly less satisfied than residents of other cities.
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Residents over the age of 25 were more likely to be dissatisfied with the way the Council involves the public in decision-making.
Residents of Pacific Island and Asian/Indian ethnicity were significantly more likely to be satisfied with the way the Council involves the public in decision making, while those of European and Maori ethnicity were significantly less satisfied.
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Of all income groups, residents with a household income of less than $20,000 per year were the most likely to be satisfied with the way the Council involves the public in decision-making.
Those residents who were dissatisfied were asked their reasons why.
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A lack of sufficient consultation and failure to listen to public opinion were equally the main reasons for residents’dissatisfaction with the way the Council involves the public in decision-making.

Residents of New Zealand’s eight largest cities were asked their level of agreement with the
following statements:
- ‘The issues that the Council deals with don’t really affect you’
- ‘Voting in Council elections gives people like you a chance to influence
decisions made about your community’
- ‘You understand how your Council makes decisions’
- ‘You’re not very interested in what the Council does, as long as they do their
job’
- ‘You would like to have more of a say in what the Council does’
- ‘You have confidence that the Council makes decisions that are in the best
interests of the city’
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The majority of residents in New Zealand’s eight largest cities felt that the issues the Council deals with affect them personally and that voting was a chance to influence decisions. Exactly half felt they understood how their Council makes decisions.
The majority of residents would like to have more of a say in what their Council does and just under half had confidence in their decisions.
These tables show the proportion of residents who agree or strongly agree with each statement
about their Council and decision-making - by city, gender and ethnicity.
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Percentage of Residents who Agree/Strongly Agree with Statements about Their Council – by City |
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Eight Cities (n=4,000)
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North Shore (n=500)
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Waitak (n=500)
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Auck (n=500)
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Manuk (n=500)
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Ham (n=500)
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Wgtn (n=500)
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ChCh (n=500)
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Ddn (n=500)
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| Issues don’t affect
you |
27
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23
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31
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28
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31
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29
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21
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24
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26
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| Voting gives chance to
influence decisions |
67
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65
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68
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67
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64
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67
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65
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68
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70
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| Understand how
Council makes
decisions |
50
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50
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53
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45
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46
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53
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54
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53
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58
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| Not very int erested in
what Council does |
42
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46
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46
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58
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48
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47
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37
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40
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41
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| Would like to have
more of a say in what
Council does |
55
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50
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59
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62
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61
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56
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47
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52
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43
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| Have confidence that
Council makes
decisions in interest of
City |
49
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45
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52
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39
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52
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48
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51
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55
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58
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Compared with all residents of New Zealand’s eight largest cities, residents of Manukau City were
more likely to feel that issues don’t affect them personally, that they are not very interested in what
their council does, but that they would like to have more of a say in what they do. Residents of
Auckland City would also like to have more of a say in what their Council does. Residents of
Christchurch and Dunedin cities on the other hand were more likely to agree that they have
confidence in their Councils’ decisions. Dunedin City residents were also more likely to feel that
they understand how their Council makes decisions.
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Percentage of Residents who Agree/Strongly Agree with Statements about Their Council – by Gender
and Ethnicity
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Eight Cities (n=4,000)
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Male (n=1,667)
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Female (n=2,333)
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European (n=2,954)
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Maori (n=348)
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Pacific Islands (n=206) |
Asian/ Indian (n=358)
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| Issues don’t affect you |
27
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28
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25
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23
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27
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45
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41
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| Voting gives chance to influence decisions |
67
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64
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69
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65
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66
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79
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72
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| Understand how Council makes decisions |
50
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55
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46
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52
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47
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46
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47
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| Not very int erested in what Council does |
42
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44
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41
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39
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46
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56
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55
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| Would like to have more of a say in what Council does |
55
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58
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53
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52
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64
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69
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63
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| Have confidence that Council makes decisions in interest of City |
49
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50
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49
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46
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51
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69
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65
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Residents of Pacific Island and Asian/Indian ethnicity were more likely to agree with all of the
statements above, with the exception of understanding how their Council makes decisions.
Males and European residents were more likely to understand how their Council makes decisions.
Males, along with Maori residents, would also like to have more of a say in what their Council does.

The charts below look at how much influence residents of New Zealand’s eight largest cities feel
they have on the decisions that their Council makes.


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Overall, 53% of residents felt they had some degree of influence over the decisions their Council makes.
Compared to other cities, Auckland City residents were less likely to feel they had influence over their Councils’ decisions.
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Residents aged 18 to 25 were significantly more likely to feel they had influence over the decisions their Council makes than other age groups.
Residents of European ethnicity were less likely to feel they had influence over the decisions made by their Council. On the other hand, Pacific Island and Asian/Indian residents were significantly more likely to feel they had influence over the decisions.
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There were no significant differences in influence between genders or households with different incomes.


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Seventy percent of residents overall claim to have voted in their last Council election.
In particular, residents of Dunedin City were significantly more likely to have voted (77%).
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Older residents (65 and over) were far more likely to claim that they voted in their last Council election than other age groups.
Similarly, residents of European ethnicity were more likely to claim that they voted, compared with other ethnic groups.
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There were no significant differences in frequency of voting amongst genders or household income groups.
Residents who did not vote in their last Council election were asked their reasons why.
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The main reasons for not voting included not having enough information in order to vote, being‘too busy’ to vote, being out of the city at the time of the election and not being interested in voting.
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